Privacy Policy

This Privacy Policy explains how Nexitally VPN collects, uses, stores, and protects personal information when you use our apps, website, and support channels. We handle data only to the extent reasonably necessary to operate the service, secure accounts, improve reliability, and comply with legal obligations.

When you access the service, we may collect basic account information, device type, app version, crash logs, diagnostic metrics, connection timestamps, and other limited technical records required for account management, route scheduling, abuse prevention, and service improvement.

We do not sell personal information and do not treat browsing content as an advertising asset. Limited data may be shared with essential processors or authorities only when needed for payments, notifications, crash analysis, fraud prevention, security review, or legal compliance.

You may request access, correction, or deletion of account-related information by contacting [email protected]. To protect users against abuse, we may ask for reasonable verification before processing sensitive requests.

This policy may be updated from time to time to reflect legal, operational, or product changes. Updated versions will be posted on this page. Continued use of the service after publication means you acknowledge the revised terms. This policy is effective as of October 4, 2025. Questions may be sent to [email protected].